Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return and we’ll do everything we can to investigate and find a solution.

An order can be cancelled until your order is still in the status 'Printing' and you contact us at refund@worldkryptonite.com as soon as possible so that the refund process is quick. Once the status is changed to 'Printed' or 'Shipped', you will have to go through the normal refund process as described further below.

If our quality assurance team validates your claim, we will be happy to send a complimentary replacement order to you as quickly as possible.

We'd much rather fix any problems and send a replacement order to make sure you are happy with your orders.  If that's not possible for you, which we totally understand, and can't wait for a new order to arrive, please indicate that when you reach out to us and we'll give you a refund.

We use the same work processes for all of our orders to minimize color variations.

Having said that, printing is a chemical process and 100% consistency cannot be achieved. Multiple factors influence the color, consistency, and final result: machine type, printing type, machine settings, humidity in the room,  just to mention a few examples. Color variations that may occur due to the above-mentioned reasons lie within acceptable tolerance levels and are not covered under our quality guarantee.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at refund@worldkryptonite.com. Please note that returns will need to be sent back to the address as indicated on the label on the delivery box.

If your return is accepted, the refund process will be initiated immediately.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at refund@worldkryptonite.com.

Please note that due to varying factors such as location and shipping method, exact delivery times may differ. However, we are committed to providing a smooth and efficient shipping experience for all our valued customers.

For any inquiries or concerns regarding shipping, please feel free to reach out to our customer support team at shipping@worldkryptonite.com.

Thank you for shopping at World Kryptonite

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sales and promo items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us atrefund@worldkryptonite.com.